Shipping Policy
At Caleb Cookware, we are pleased to offer worldwide shipping for our wide range of bathroom, kitchen, and living room accessories. We strive to ensure your orders are processed and delivered to you as quickly and securely as possible. Please review our shipping guidelines below:
1. Shipping Areas
We offer worldwide shipping, delivering our products to customers across the globe. Regardless of your location, you can enjoy Caleb Cookware’s products delivered directly to your door.
2. Shipping Costs
- Shipping costs vary depending on your location and the size/weight of your order.
- Shipping costs will be calculated at checkout before you complete your purchase.
- We aim to offer competitive rates and ensure transparency, so the final cost will be displayed clearly during the checkout process.
3. Delivery Times
- Estimated Delivery Time: All orders are processed and shipped within 3 business days after payment is confirmed.
- Standard delivery time for all orders is between 5 to 7 business days from the date of shipment.
- Delivery times may vary depending on your location and any external factors such as customs processing or carrier delays.
4. Payment Method
- Please note that Cash on Delivery (COD) is the only payment method we currently offer.
- You will pay for your order at the time of delivery. Please ensure that you have the exact amount in cash, as we do not accept other forms of payment.
5. Order Handling
- Orders are processed Monday through Friday, excluding holidays. We make every effort to ship your order as quickly as possible.
- Once your order has been shipped, you will receive a notification with tracking details (where applicable) to help you follow the progress of your delivery.
6. Shipping Insurance
- All orders are fully insured during the shipping process. If your order is lost or damaged during transit, please contact our customer service team immediately, and we will work to resolve the issue.
7. Customs, Duties, and Taxes
- International customers may be subject to additional charges such as customs duties, taxes, or fees upon arrival in their country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.
8. Tracking Information
- Once your order is shipped, you will receive tracking information (if available) via email or SMS, allowing you to monitor the status of your package.
- Please note that tracking may not be available in all regions or for certain shipping methods.
9. Shipping Delays
- While we strive to meet our delivery timeframes, there may be occasional delays due to external factors such as weather, holidays, or shipping carrier delays. We will notify you if there are any significant delays that affect your order.
10. Address Accuracy
- Please ensure that you provide the correct and complete shipping address at the time of placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete information.
11. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us at: [email protected].